We welcome disabled visitors to the Festival. Please use the drop down options below to help with your queries. However, If you have any questions not answered below please contact Hampton Court Palace on 020 3166 6000 or click here.
If you need to bring a companion, assistant or guider with you to the Festival to maximise your enjoyment, then that carer will be admitted free of charge. Please make this clear to the Box Office when you book your tickets - they will be happy to help! Please call the Box Office on 0800 640 5001.
All Kitchen sessions are free of charge. If you require a wheelchair space or have any special requirements please speak to one of our Kitchen hostesses on the day. They will also help you find the most convenient seating for visually impaired visitors and hard of hearing. Please note that all ticket sales are allocated on a first come first served basis. For any further information, please contact email@example.com
All disabled visitors attending the Festival are advised to inform the Box Office operators at the time of booking tickets if they require a wheelchair space, or have any special requirements. They will also help you find the most convenient seating for visually impaired visitors and hard of hearing. Please note that all ticket sales are allocated on a first come first served basis. Please call the Box Office on 0800 640 5001. Alternatively, please email firstname.lastname@example.org and a member of the team will be happy to help.
Induction loops are fitted to the Customer Service Tent and some feature demonstration areas. If you need any more information please email us at email@example.com
Hampton Court Palace is a historic building and has uneven surfaces and difficult staircases. We recommend that wheelchair users bring their own wheelchair for comfort and ease.
A number of wheelchairs are available (free of charge) for use around the palace. Single-person mobility scooters are available to borrow for use in the gardens. Please ask a member of staff at the entrance for details.
Hampton Court Palace also have a powered ‘We-Go’ wheelchair. This is operated by volunteer guides who take users on a dedicated tour of the palace. These tours must be pre-booked at least two weeks in advance and cost £5 for each 2 hours of hire. Download and send us this form to secure your place: firstname.lastname@example.org
If you have any queries not answered please contact us on 020 3405 4286 or email@example.com.
Click below to sign up to our newsletter. Once subscribed you will receive the latest festival news and little extras from your favourite chefs and experts!