We welcome disabled visitors to the Festival. Please use the drop down options below to help with your queries. However, If you have any questions not answered below please contact Hampton Court Palace on 020 3166 6000 or click here.
If you need to bring a companion, assistant or guider with you to the Festival to maximise your enjoyment, then that carer will be admitted free of charge. Please make this clear to the Box Office when you book your tickets - they will be happy to help! Please call the Box Office on 0800 640 5001.
All Kitchen sessions are free of charge. If you require a wheelchair space or have any special requirements please speak to one of our Kitchen hostesses on the day. They will also help you find the most convenient seating for visually impaired visitors and hard of hearing. Please note that all ticket sales are allocated on a first come first served basis. For any further information, please contact firstname.lastname@example.org
Any visitor who is registered disabled is able to claim a free ticket for a carer to accompany them to the Fayre. If you call the Box Office on 0800 640 5001, this can be arranged for you. Unfortunately you are unable to do this online.
All Kitchen sessions are free of charge. If you require a wheelchair space or have any special requirements please speak to one of our Kitchen hostesses on the day. They will also help you find the most convenient seating for visually impaired visitors and hard of hearing. For any further information, please call the Box Office on 0800 640 5001 or email email@example.com and a member of the team will be happy to help.
There are nine disabled parking bays available on site. Parking on site is free for Blue Badge holders.
Induction loops are fitted to the Customer Service Tent and some feature demonstration areas. If you need any more information please email us at firstname.lastname@example.org
Hampton Court Palace is a historic building and has uneven surfaces and difficult staircases. We recommend that wheelchair users bring their own wheelchair for comfort and ease.
A number of wheelchairs are available (free of charge) for use around the palace. Single-person mobility scooters are available to borrow for use in the gardens. Please ask a member of staff at the entrance for details.
Hampton Court Palace also have a powered ‘We-Go’ wheelchair. This is operated by volunteer guides who take users on a dedicated tour of the palace. These tours must be pre-booked at least two weeks in advance and cost £5 for each 2 hours of hire. Download and send us this form to secure your place: email@example.com
If you have any queries not answered please contact us on 020 3405 4286 or firstname.lastname@example.org.
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